| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
3.9 / 5
Anonymous
on 26/11/2004
(Group of adult friends)
The view was breathtaking when the mist finally cleared. The room was very comfortable.
More hangers could be provided, and more concise details of breakfast times etc. The room was a little cold at times. The steps up the the Garden lodge were difficult to manage with heavy luggage.
Overall: All beauty treatments were fully booked when we arrived and this was very disappointing, it would have been good to have known we should have booked in advance for these. Overall the hotel was good value for money and very comfortable, we had an enjoyable time, thank you. The cooked breakfast was not well presented, and the staff could have been a little more friendly, but the food was of a good quality. (1652444)
4.1 / 5
Andrew [Belfast, United Kingdom]
on 24/09/2004
(Solo business traveller)
Peaceful location, efficient staff, massive bed, satellite tv
Lack of trouser press
(1510072)
1.7 / 5
Rangeenee [Slough, GB]
on 12/10/2009
(Group of work colleagues)
The staff at the hotel was friendly
Room was very dirty.
Had to request for room to be cleaned after the second day, doesnt get clean everyday.
Overly pricy for the service, burned breakfast. restricted availabilty to pool, poor light around the hotel area, difficult to get around at night
Overall: Spent over 500 pounds for a 3 nights, service was appalling, not worth the money, wouldn't recommend this hotel. (108578580)
4.6 / 5
allan [stranraer, GB]
on 13/09/2009
(Mature couple)
it was all very good we were on our way home after 1 week in jersey we arrived very tired it was a very nice room but my wife was awake most of the night due to noisy fan we thought it was the bathroom but we herd it from out side when leaving we then thought it was swimming pool pump as it was in the same bedroom
some sort of fan /pump from the swimming pool we herd it from outside as well
Overall: overall it was very good just all the noise all night we are thinking of booking a christmas (108318219)
4.6 / 5
David [Richmond, North Yorkshire, GB]
on 06/09/2009
(Mature couple)
A little mini-reunion with 11 other graduates. The staff took on private dining in their stride.
Bar service was SLOW
Overall: An excellent stay (107542832)
4.4 / 5
Anonymous
on 28/08/2009
(Mature couple)
Would Recommend hotel
Overall: Most Enjoyable (108507041)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.