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Home > United Kingdom > England > Greater London > London > Kensington & Chelsea > South Kensington > Rydges Kensington Plaza Hotel

Rydges Kensington Plaza Hotel, London

61 Gloucester Road, London, SW7 4PE
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Summary of Guest Ratings

  • Check-in process 4.1 / 5 4.1 / 5
  • Working order of facilities / equipment 3.5 / 5 3.5 / 5
  • Overall value for money 3.5 / 5 3.5 / 5
  • Performance of staff 4.1 / 5 4.1 / 5
  • Your room 3.2 / 5 3.2 / 5
  • Overall experience 3.7 / 5 3.7 / 5
  • Order and cleanliness of the hotel 4.3 / 5 4.3 / 5
  • Guest Rating 3.8 / 5 3.8 / 5

Guest Reviews

2.7 / 5 2.7 / 5 alex [birmingham, GB] on 18/10/2009 (Solo leisure traveller)

close to venue - holiday inn

the basement room was extremely noisy with pdrunk pedestrians and traffic directly outside and ABOVE me. I suspect I was next door to staff quarters because there were people with european accesnts coming and going throughout the whole night having loud conversations. I DIDNT SLEEP A WINK ALL NIGHT

Overall: BAD  (108421925)

3.9 / 5 3.9 / 5 Anonymous on 26/05/2009 (Mature couple)

Very good reception and room was ready on arrival. The room was small, but clean and tidy. Nor was it noisy on the 3rd floor. The hotel position with regard travel is excellent. We enjoyed our stay!

Overall: Vert good in general.  (107369115)

4.0 / 5 4.0 / 5 Peter [Macclesfield, GB] on 22/05/2009 (Solo business traveller)

Well presented, clean, good location

Overall: Very comfortable with no issues  (107368919)

3.6 / 5 3.6 / 5 Anonymous on 20/04/2009 (Other)

The staff at the hotel were excellent - very polite, friendly and helpful. The room was clean and complimentary fruit and papers on executive floor were very welcome.

The room was exceedingly hot with no obvious means of reducing the temperature. Tap dripped in shower all night! The room was very small but was aware it was a budget room when booked so no suprise.

Overall: Did not sleep very well because of room temperature. Apart from that it was a very pleasant stay. The hotel was very convenient for Royal Albert Hall and Natural History Museum - both in easy walking distance.  (107656503)

2.3 / 5 2.3 / 5 Antonietta [dublin, IE] on 19/03/2009 (Solo business traveller)

Stayed in room 208. You could not move in the room and i had to go to the doctor yesterday as i had back problems after staying in your hotel. The matress was so bad. It folds in the middle.

Overall: Poor  (107583256)

3.9 / 5 3.9 / 5 Lorrimer [Newcastle upon Tyne, GB] on 27/02/2009 (Solo leisure traveller)

Very central, nice shower, high ceilings, pleasant restaurant staff. The room was not spacious, but as good as it gets in a central London hotel. Electronic safe in the wardrobe.

Working order of facilities was not good. Neither bedside lamp worked, and the desk lamp head was loose at the switch, although I don't think that there was any danger of electrocution. Both basin taps needed to be turned full circle several times before any water came out: just an irritation.

Overall: A pleasant and very central hotel at a reasonable price.  (107379418)

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