| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
room was cold, no heating was on, requested heating to be put on, staff member reluctantly put the heating on, we were very disappointed by this
Overall: overnight stay, met the needs of our stay (108582139)
Would have been nicer had they served breakfast fro slightly longer periods so a lie in would have been possible otherwise the hotel was lovely!
Overall: It was a lovely hotel and we were very pleased when we were upgraded to one of the nicest room sin the entire hotel, however, it does state it is only a mile from town to walk but the walk would be far more and very difficult/dangerous to undertake.Would have been nice to have the hotel take us into town for the inclusive spa day we paid for with the package. (108338228)
very nice service, good breakfast, clean room and facilities
Two spare beds in room, which made the room much smaller and took a lot of the nice look of the room
(107288504)
The staff were very helpful and polite. The breakfast was comprehensive and very nice.
The shower had not been cleaned properly
Overall: We had a lovely time , the room was very nice an the staff were very helpful. (107961321)
(107818734)
Lovely four poster room, friendly and helpfull staff, well cooked full english breakfast.Would stay again.
Overall: One of the best, just a pity we could'nt stay longer! (107922561)
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