| Check-in process |  3.3 / 5 |
|---|---|
| Working order of facilities / equipment |  2.2 / 5 |
| Overall value for money |  3.1 / 5 |
| Performance of staff |  2.8 / 5 |
| Your room | 2.8 / 5 |
| Overall experience | 2.7 / 5 |
| Order and cleanliness of the hotel | 2.9 / 5 |
| Guest Rating | 2.8 / 5 |
4.0 / 5
Anonymous
on 19/11/2009
(Solo leisure traveller)
Very close to train and bus services
Would have liked a remote control for the television
Overall: Very nice (108678723)
1.6 / 5
simon [Taunton, GB]
on 14/10/2009
(Other)
on the first night we stayed in a room with a broken window frame. this meant that the noise from the busy road could be heard all night!
On evening two we were moved to another room this room not only had issues of clenliness but also had NO bulbs in any of the main room lights, no batteries in the TV remote control, no toilet rolls. your manager had to bring the missing bits up to us because his staff were unable to make BASIC checks in the room!! on the third night we had a REGGAE perty going on below our room with thumping bass. When you have been working all day long and wish to sleep this is not the way to relax your customers!
Overall: I stay in hotels all over the world on a regular basis. I appreciate that your rates are cheap however that does not mean that you should settle for sub standard service or surroundings. (108959411)
3.4 / 5
Anonymous
on 15/09/2009
(Group of work colleagues)
The bed was comfortable, there was an iron, ironing board and hairdryer which we didn't know the room would provide. The bathroom was in fair condition.
The bathroom: the door had a broken lock, tiles were missing and the pressure of the shower was terrible, not getting hot water even after waiting around half an hour.
The bedroom: the ventilation could have been better, considering the room was for four adults. Cleanliness could have been improved.
Overall: Overall, it was ok for an overnight stay, and is great value for money but woudn't stay there for more than a couple of nights to be honest. Nevertheless, I would go back! (108177517)
1.9 / 5
Nigel [Derby, GB]
on 30/08/2009
(Solo business traveller)
Check in guy was very helpful
Poor menu, room smelt old and dusty, poor disabled access, no lift, their appeared to be vomit stains on the headboard
Overall: I got a cheap deal on the web, it is more like a cheap bed and breakfast than a hotel (108980209)
3.0 / 5
[luton, GB]
on 26/07/2009
(Family with older children)
good sized room.
the hotel needs a lift
Overall: comfortable (108193759)
4.0 / 5
Anonymous
on 21/07/2009
(Solo business traveller)
Convenient location for Brum airport
(108875051)
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