| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.1 / 5 |
(108922346)
Excellent views
Breakfast was really good
Felt the hotel was let down by some younger members of bar staff, who seemed to wish customers were not there,
Overall: Overall we had a pleasent stay for 2 nights, the majority of staff were polite and helpful (108141307)
Lovely location, very quiet.
Comfortable room, with iron AND ironing board!!
Friendly, helpful, efficient staff.
Great breakfasts.
Vegetables overcooked.
Overall: A welcoming and comfortable hotel - highly recommended. (108430279)
the staff were very friendly and helpful throughout my stay
the room itself was very warm and having the window wide open made very little difference. not sure what could be done about this however. there were several broken tiles on the floor of the bathroom which could cause an injury and should be repaired.
Overall: great staff, handy location (108659521)
breakfast good
heating in the room not working
Overall: charged 200 pounds for a claim i was smoking in the room this was untrue but unable to get any satisfaction as the general manager went directly on holiday after the charge to my card was made and nobody else could deal with this (108792190)
(108489063)
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