3.7 / 5
Anonymous
on 08/10/2009
(Mature couple)
reasonable rate
the room is a bit small. Cleanliness needs improvement. We found a small cockraoch running out from the pillow.
Overall: The hotel is just of average standard, but it is Ok considering the rate
(108625349)
1.9 / 5
Anonymous
on 29/09/2009
(Group of work colleagues)
The shortbread.
The room was just a bit old and in need of refurbishment. The shower curtain desperately needed washing (the smell was horrid).
Overall: It was fine - nothing special, it provided a place to stay but not much more. Things like having to go from the bar to reception to be able to pay on a credit card just made it a bit tiresome.
(108276213)
4.1 / 5
Anonymous
on 24/09/2009
(Mature couple)
It would be niice if you had air conditioning and a small guest laundry facility we could not find a laundry facility any where. we were over seas travlers
Overall: satisfactory
(107546020)
3.6 / 5
Anonymous
on 21/09/2009
(Solo business traveller)
Room was comfortable
Room was noisy and getting served at breakfast time was a nightmare. I was late for work due to waiting for tea and toast.
Overall: The hotel looked as though the standards would be excellent. However, for the cost I was very disappointed in the service provided in the restaurant and felt that the staff could have been more apologetic towards the poor service at breakfast.
(108791466)
2.9 / 5
Anonymous
on 03/09/2009
(Mature couple)
A reasonably modern hotel with good facilities.
Very good position.
See above which could be a 'one off' experience.
Overall: Not at all happy with the reception as the room we had made with an advance booking was not the one we were offered. I politely persisted with an effort to get the room we had booked and suddenly one became available as if by magic. I complained about this the following morning and was told that I had been given the one which the duty manager had allocated for herself!!! I always thought that the customer should come before the staff but not apparently at this hotel!
Overall howevwer the hotel, which I have visited several times is OK and good value.
(108413353)
5.0 / 5
William [Winterport, US]
on 10/08/2009
(Solo business traveller)
The rooms were clean and the staff was excellent. Very helpful and positive. The food in the dining room was some of the best I have eaten, outstanding. I used the gym every day and it too was clean, and very well kept. A wonderful selection of equipment to use.
I would liked to have air conditioning in my room as most of the time it was warm
Overall: Over a week, business, everything was excellent
(108397984)
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