| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.7 / 5 |
3.0 / 5
Jen Ning [Swansea, United Kingdom]
on 10/08/2004
(Family with young children)
(1300920)
3.1 / 5
Anonymous
on 02/12/2008
(Mature couple)
I enjoyed the staff who were all friendly and helpful. I had to request an ironing board from reception which was promptly dealt with.
The room was very small for the amount of money. It felt like sleeping in a cupboard with even the bed small for a double. I didn't think breakfast was very good value for money. Hotel breakfasts should have some items along the lines of english breakfasts, that is part of the luxury/joy of staying in a hotel. Not prepacked cereals only an a few pastries that weren't crisp and fresh.
Overall: OK. It did for the purpose. (107369251)
3.7 / 5
Anonymous
on 02/12/2008
(Solo leisure traveller)
(107597314)
3.6 / 5
Ákos [Budapest, hungary;HU]
on 21/03/2007
(Solo business traveller)
It was mainly selected by it's location. Acceptance of the Company credit card is also a criteria.
The window was left open when I arrived, so the room was freesing cold, and it took a while to warm up.
(99475455)
3.9 / 5
Anonymous
on 04/01/2007
(Young couple)
Location.
Breakfast.
Overall: Good location within 15mins walk of Westminster. Pleasant staff. Clean. Poor breakfast and not enough tables- we had to take stale croissants back to our room! (99485857)
3.6 / 5
robert [gloucester, United Kingdom;GB]
on 07/12/2006
(Mature couple)
clean and tidy. friendly staff.
the shower ran hot and cold even after being attended to by maintenace staff
Overall: in a quiet area close to the tube and good value for money (99069757)
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