| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
3.9 / 5
Paul [Newcastle-Under-Lyme, United Kingdom]
on 14/10/2004
(Solo business traveller)
Quite room
Sink drain smelt badly room 87 hence mark down on cleanliness otherwise excellent
Overall: Little time there and no time to use facilities however my only problem apart from above was the low wattage/poor bedroom lighting, fine for mood lighting or holiday's but totally inadequate for working at night with laptop ect. I know this is a trend for cost cutting, but it has been an annoyance of mine for years and a shame that better hotels are more likely to be the culprits. I suppose you could say that there more switched on but not in my case ;) (1579976)
3.0 / 5
Anonymous
on 10/08/2004
(Mature couple)
Good food and staff
Very noisy at night. party next door night staff not stopped
Overall: Lovely hotel. Good reception. Waiters good, resteraunt superb,all staff very helpfull, But Party in next room was not stopped even after 3 calls to night porter. Eventualy the noise stopped at 4 am. (1357600)
3.1 / 5
David [Hassocks, GB]
on 10/11/2009
(Mature couple)
Comfortable room. Good breakfast (with cheerful waitress.)
Room not made up when we got back from day out and it took a littl persuasion to get it done there and then.
Overall: Adequate for a weekend break, but overall we found it a rather impersonal place. (108593360)
4.0 / 5
Marilyn [Reading, GB]
on 27/10/2009
(Mature couple)
Excellent Service / Decor has improved
Basin was still old fashioned type / Room smelled musty - had to sleep with window open.
Overall: Good value for money, Great service (108634828)
4.7 / 5
Anonymous
on 02/09/2009
(Mature couple)
Lovely big room with excellent bathroom and comfy bed.
On booking the info on wifi was wrong if travelling for business this could have cost you the booking. Free wifi needs to be advertised.
(108752824)
4.6 / 5
Russell [Walsall, GB]
on 23/07/2009
(Family with young children)
The staff in every area were just so helpful and obliging and very professional. The dining room staff are a credit to the Dining Room Manager
Overall: We had gone to attend the English Mystery Plays at Breton Priory and only picked this hoitel because it was handy. We had no expectations apart from expecting the usual impersonal chain hotel. But the experience was quite different. The staff made our stay and added to the weekend which was a very memorable one as the Mystery Play Cycle was wonderful as well. (107634297)
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