| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel |  4.6 / 5 |
| Guest Rating | 4.4 / 5 |
4.9 / 5
jean [sale, GB]
on 23/07/2009
(Same sex couple)
Booking process was easy and postal confirmation appreciated. Check in process was welcoming - luggage was taken from the taxi, we were greeted with smiles and given all the information we needed to make us feel at ease during our stay. Our room was clean and comfortable (as was the rest of the hotel)and extra care had been taken to ensure we had all the requirements of a relaxing personal space. One small problem with a shower curtain was quickly rectified. Staff were excellent-well presented, welcoming, knowledgeable and informative with ready smiles and a sense of humour. Overall the stay provided the perfect end to a brilliant holiday
Overall: We thoroughly enjoyed are stay and hope to repeat the experience in the future (107590792)
4.7 / 5
Gordon [Kenton, Exeter, GB]
on 23/06/2009
(Mature couple)
Very friendly staff, Excellent room and view. Good food
None serious. Alrhough directions are given from the "Tesco Rioundabout" the map does not indicate where this is. Clear on arrival there,but not before.
Overall: A relaxing holiday (107889315)
4.6 / 5
Anonymous
on 20/04/2009
(Young couple)
Friendliness and efficiency of staff was outstanding. Also thought afternoon tea was a lovely touch and great guest perk
(107929527)
4.9 / 5
Anonymous
on 29/03/2009
(Mature couple)
(107708723)
5.0 / 5
simon [caerphilly, GB]
on 01/03/2009
(Solo business traveller)
excellent run hotel
Overall: Excellent hotel (107916515)
5.0 / 5
Anonymous
on 02/12/2008
(Mature couple)
Everything, save the weather, was excellent. We felt pampered and enjoyed the facilities very much. The staff was extremely friendly and accommodating, the food was lovely, and the room very comfortable.
(107859935)
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