| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.6 / 5 |
(108579637)
General presentation of the hotel
No one in sight on reception both on arrival and departure.
Overall: Clean smart comfortable hotel. Perfect for the night before professional work. (108448557)
Spacious, clean room. Friendly, helpful staff. Good food. Location excellent for Ricoh Arena.
Placed in a "TV Diner chair for one" in the restaurant early evening when only a few other diners and space available at 2 setting tables - felt very conspicuous and awkward. These chairs may appeal to male travellers.
Overall: Very good. (108887130)
Closeness to the event we were attending.
Breakfast was good.
No air conditioning in rooms and it was very hot and humid during the night so didn't sleep particularly well.
Overall: Really busy hotel and a bit noisy in the evening otherwise a reasonable weekend - staff were helpful and polite. (107920981)
Modern, clean fresh room, good choice of food on offer and attentive staff made the visit a good experience.
None that I could recall
Overall: Very good, will use the hotel again. (107318525)
(107423566)
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