| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.5 / 5 |
4.6 / 5
Ashley [Salisbury, GB]
on 25/10/2009
(Solo business traveller)
Excellent customer manner by the staff at Birch. Very clean and tidy and good value for money. I would stay there again.
Noise from M62 but know thats not the hotels fault.
Overall: Very pleased indeed. (108344082)
4.3 / 5
Anonymous
on 13/10/2009
(Mature couple)
the check in was quick, polite and informative
can't think of any,
Overall: pleasant, and the breakfast was good, the waitress was extremely helpful (108825212)
1.6 / 5
Anonymous
on 01/10/2009
(Solo business traveller)
Good Location from motorway. Parking good.
Signage from carpark took me to a private party rather than direct to the reception. Room only had one towel for a couple. Radiator was scalding hot with no means of turning it down. Breakfast didn't have brown bread.
Overall: Poor (108854056)
4.0 / 5
Anonymous
on 29/09/2009
(Young couple)
staff were helpful and smiling all the times
hotel is far from city, and restaurant menu does not have very wide variety of options.
Overall: very good (108137752)
4.3 / 5
JEANETTE [MANCHESTER, GB]
on 17/09/2009
(Mature couple)
Overall: Was very enjoyable staff pleasant (108676210)
4.6 / 5
Jill [Chlemsford, GB]
on 05/08/2009
(Family with older children)
very friendly and accommodating staff, enjoyed the breakfast!
Overall: a very relaxing stay (108196431)
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