| Check-in process | 3.5 / 5 |
|---|---|
| Working order of facilities / equipment | 3.1 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.3 / 5 |
(108235896)
(108679680)
(108536343)
NONE
TV not working when I mentioned it I was told that they were switching over to digital and only had BBC1 or foreign channels, when I complained and said I wanted to cancel the rest of my book they told me I would have to pay a cacellation charge for the following night. They offered pay per view movies for free as a compensation but only after i protested vigorously.
Overall: Would not recommend and would not stay again (108198673)
Location
Ripped carpet and poor standards of cleanliness in the room.
Overall: See above. When arriving at the hotel the last thing that I needed was to go in search of a better hotel; better to "put up with it" for one night and still bre probably charged for the room anyway. (108837858)
Service was good
Bathroom had not been cleaned properly, bins had not been emptied, the shampoo dispenser was empty....TV had limited channels.....basic things were not very good.
(108142341)
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