| Check-in process | 3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.7 / 5 |
Food and service in restaurant excellent. Ideal location for working in Livingston. Leisure facilities a bonus.
Odd items missing at breakfast on a couple of occasions. Coach tours monopolising restaurant at busy times. Bed sheets and pillow cases worn so thin, that mattress and pillow clearly visible beneath!
Overall: Although I would stay here again, I would want to negotiate a discount corporate rate... £100 per night is too expensive in view of the "bad points" noted above. (108875694)
Superb restaurant
Bed lined not cahnged without complaining
Overall: Excellent (108967582)
quiet, well run hotel, safe parking, nice restaurant, handy shopping.
Overall: spent all day in the hotel reception / lounge area. was left alone and got snacks / meals as required, free wi-fi. (108870897)
Overall: Very good hotel in excellent situation for shopping at McArthur Glen Retail Park. Dinner was excellent and not overly priced and the Breakfast was also very good and set us up for the day of Shopping ahead. The staff were all very friendly. I would recommend this hotel even if you are going to be visiting Edinburgh. The rail link between Edinburgh and Livingston is every 1/2 hour. You do need to get a taxi from the station to the hotel though. (107665445)
Overall: comfortable room good breakfast varied choice on menu all round very happy with stay there (107905764)
Overall: Hotel looks a little tired and dated. Premier Inn's seem better value/quality than this hotel (107686192)
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