| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.5 / 5 |
1.9 / 5
John [Cirencester, United Kingdom]
on 28/10/2004
(Mature couple)
Breakfast was good. Nice dining room.
Lack of public space ie lounges. Downmarket smelly bar.
Overall: Thought the standard for a four star hotel was very poor. No duvets only blankets and the pillows were extremely lumpy. (1566395)
3.0 / 5
Anonymous
on 16/09/2004
(Young couple)
(1423577)
2.3 / 5
Anonymous
on 24/11/2009
(Mature couple)
(108613975)
3.0 / 5
Anonymous
on 24/10/2009
(Solo business traveller)
Reception staff were very freindly. Breakfast had a good selection
I used your bar to have a pizza and a drink/ Bar staff need more training on how to use the computur system as this caused a problem getting served. Pizza was hot but not very appetizing.
Overall: I would come back and use the hotel again. 1, because of the location for work for me. 2, It's a beautiful historic building. (108758328)
3.7 / 5
Yvonne [West Midlands, GB]
on 01/10/2009
(Mature couple)
Pleasant surroundings/grounds
Had to wait several minutes to be seated for breakfast. Room was acceptable but would benefit from refurbishment.
Overall: Impressive hotel from the outside. Staff were helpful. (108610905)
3.7 / 5
ronald [reading, GB]
on 01/09/2009
(Mature couple)
excellent breakfast
room very small,warm and noisey.
Overall: met our needs, a bed for the night. (108275535)
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