| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room |  4.4 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
3.9 / 5
Anonymous
on 27/11/2004
(Mature couple)
Character of hotel
Foreign staff who could only speak broken English - had real problems at check-in to understand my surname
Overall: Hotel was great. Thought the restaurant was grossly overpriced. (1703412)
4.0 / 5
Ian [Huthwaite, GB]
on 27/09/2009
(Other)
Excellent staff, very helpfull and friendly.
Charge for use of credit card. Of all the hotels that I have used this is the first time that this has occured.
Overall: Rooms and equipment were clean and well maintained. (108783335)
4.4 / 5
david [marple, GB]
on 23/08/2009
(Solo business traveller)
Lovely hotel lovely setting and pleasant attentive staff.
Nice room, very quiet, good bed and facilities. Nice outside sitting area for a summer evening.
All great except dinner menu was generally too expensive for a regular business traveller.There is a nice pub just down the lane providing good food, so perhaps the hotel should take note of this alternative. I discovered that a number of hotel guests actually eat at the pub. Breakfast price of £17.50 was frankly ridiculous.I therefore had breakfast elsewhere.
Overall: Good except food cost. (108196489)
4.9 / 5
Steve [Bournemouth, GB]
on 28/07/2009
(Family with older children)
Good sized room
Excellent staff - very helpful even though they were very busy
Great children's menu
Overall: Very pleased - would recommend to others (108495573)
4.9 / 5
Anonymous
on 16/07/2009
(Group of adult friends)
Fantastic breakfast,large room ,very polite friendly staff,beautiful mature landscaped grounds with bunnies and squirrels.
No lift
Overall: Very plesant stay, halfboard deal was great value for money.Meals are high quality, beautiful period elegant surroundings. (107422540)
3.1 / 5
Anonymous
on 06/07/2009
(Mature couple)
On checking in the receptionist was very surly and unpleasant. She should really try to be more welcoming and smily.
(107289707)
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