| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 4.0 / 5 |
4.1 / 5
Anonymous
on 07/11/2004
(Solo business traveller)
Convenience to destination
Back of whbasin was tacky. Rm12
(1639958)
3.6 / 5
Anonymous
on 14/08/2009
(Mature couple)
Good food in restaurant
Dated decor
Overall: Good location for what we wanted to do (108945142)
1.1 / 5
Anonymous
on 30/07/2009
(Family with older children)
Distinctive bad smell of damp and mold, which hit you soon as you entered the front door. Room was like something from the 1920's unsuitable for a family and young baby to stay.
Overall: Did not stay one night out of two, couldn't wait to leave the building. (107749442)
2.3 / 5
Anonymous
on 27/06/2009
(Mature couple)
Breakfast menu and food were very good
There was no record of our confirmed booking and no available room for the first night
Overall: disirganised (107850614)
4.3 / 5
Anonymous
on 16/11/2008
(Young couple)
(107649152)
3.4 / 5
Anonymous
on 27/08/2008
(Mature couple)
The situation of the hotel was excellent. The food was also excellent.
On first impression the hotel looked tired and in need of new carpets leading to the bedrooms. The bedding was dated and needed replacing. This would have made a much better impression when first entering the room. The extractor in the bathroom needed attention. These things could be put right in no time.
Overall: We really enjoyed our stay and although there were some bad points we would certainly visit the hotel again, as the good points outweighed the bad points. (107233080)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.