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Home > United Kingdom > Scotland > Lothians > Bathgate > Cairn Hotel

Cairn Hotel, Bathgate

Blackburn Road, Bathgate, EH48 2EL
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Summary of Guest Ratings

  • Check-in process 4.2 / 5 4.2 / 5
  • Working order of facilities / equipment 3.8 / 5 3.8 / 5
  • Overall value for money 4.0 / 5 4.0 / 5
  • Performance of staff 3.9 / 5 3.9 / 5
  • Your room 3.7 / 5 3.7 / 5
  • Overall experience 3.8 / 5 3.8 / 5
  • Order and cleanliness of the hotel 3.9 / 5 3.9 / 5
  • Guest Rating 3.9 / 5 3.9 / 5

Guest Reviews

4.1 / 5 4.1 / 5 tony [stornoway, GB] on 16/11/2009 (Solo business traveller)

 (108825271)

5.0 / 5 5.0 / 5 Lorence [bridgwater, GB] on 21/10/2009 (Solo business traveller)

Cost, Food & service

Toilet could have been larger?

Overall: VVery Happy  (108417328)

2.9 / 5 2.9 / 5 Sandra [Merseyside, GB] on 07/10/2009 (Group of work colleagues)

Clean

staff quite cool, not at all welcoming. we had dogs with us for Lanark champ show so requested full english in room which we were tols was no problem however, next morning there was no full Eng breakfast available (short staffed!)we had to order continental and most items we requested were not available. very unsatisfactory in this aspect.

Overall: other than poor facilities for breakfast, the hotel was a pleasantly presented one.  (107514998)

3.4 / 5 3.4 / 5 Anonymous on 05/10/2009 (Mature couple)

clean and comfortable

Breakfast poor

Overall: enquired before booking if they provided room service which they said they did. Checking in we again enquired as above, reception gave a number to ring to order. Then informed later they do not serve a traditional breakfast in room service only continental.We were told to leave the card on the door to be collected during the night , next morning card still on door, Husband had to take card down to reception to hand in eventually breakfast arrived ie continental ..half the items were not available ended up being toast and coffee!! Very dissapointed as we had a dog so did not want to leave her alone in the room . Will not book again .  (107580496)

3.3 / 5 3.3 / 5 Iain [aberdeen, DE] on 01/09/2009 (Mature couple)

hotel was generally fine staff very pleasant

breakfast was a big disappointment cooked food was inedible

Overall: fine  (108585492)

4.7 / 5 4.7 / 5 Michael [Fareham, GB] on 14/06/2009 (Group of work colleagues)

Efficient and friendly staff.

Overall: Very comfortable.  (107959278)

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