Britannia Hotel Coventry, Coventry

2.6 / 5 Anonymous on 05/08/2009 (Young couple)

cheap, and easy to find

night club right next to the hotel so we could hear the drunk people coming out of the club at 3am, loads of shouting so if your a light sleeper not good.

Overall: in need of decorating, looked a bit out of date, plastering need doing in the bath room, and wall paper coming off the walls but bed was comfortable and clean, towels smmelt of bleach.  (108310084)

3.3 / 5 Alain [Saint Jorioz, GB] on 29/09/2009 (Group of adult friends)

clean most important very easy to reach, close to coventry university. Very large room confortable beds very close to city center nice staff personnal on restaurant close parking

Unconfortale bath tub freezing in our room at evening ( one back double window missign) unable to fix or help heating variety of food on breakfeast and dinner no hot chocolate for my dauther (sorry we don't like tea:-)) found prices quite expensive no indoor secure parking

Overall: Good  (108221787)

3.6 / 5 Beverley [Lincoln, GB] on 29/09/2009 (Group of work colleagues)

Value for money. Cleanliness of room and facilities. Good response by staff when I phoned with a query before my stay.

Check-in staff member did not smile and was not welcoming. The heating was not on that night and it was very cold. When I requested it to be turned on, I was told that my request would be made to the duty manager. It was not turned on and I did not receive any feedback to my complaint. I received a phone call 4 days before my stay from a member of staff. As the time was not convenient, she said she would call me back in 30 minutes. I never did receive a call back and had to call the hotel 2 days later to make sure my booking was still ok.

Overall: Over all good impression of the room and good value for money. Shame about the staff members I encountered. They do need customer service training.  (108798873)

4.9 / 5 Sharon [Agios Nikolaos, GR] on 28/09/2009 (Solo leisure traveller)

No complaints what so ever, great location, clean and comfortable, would reccomend and will book again.

 (108379922)

4.4 / 5 Anonymous on 14/09/2009 (Group of work colleagues)

Good location, helpful staff, nice hotel

car park not included but there is one just down the road and room was very cheap anyway.

Overall: Overall a good hotel which i would stay in again  (108775612)

2.3 / 5 Anonymous on 21/08/2009 (Mature couple)

 (108812839)