| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money |  3.1 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 3.9 / 5 |
4.0 / 5
john [hartlip, United Kingdom;GB]
on 06/03/2007
(Solo leisure traveller)
The room and the hotel was clean and comfortable and the shower worked well. THe welcome was warm friendly and efficient, even though the chap was English !
The breakfast was terrible, pre-cooked and inferior quality ham and eggs. The service was also poor.
Overall: I stayed at the hotel with my son for the rugby, we usually stay at the Sheraton but it has become too expensive. I thought everything was good and that we had found somewhere for repeat visits but the breakfast ! Maybe we will try it again if we can get a good discount for no breakfast and we will eat somewhere else. (99057437)
3.9 / 5
Alan [Tervuren, Belgium;BE]
on 27/08/2006
(Mature couple)
Nice room, friendly staff
(3304976438)
4.0 / 5
Anonymous
on 11/04/2006
(Family with older children)
The staff were friendly and very helpful.
I think the breakfasts could be improved. I had porridge which was not properly cooked and twice they ran out of sausages.
Overall: I liked the hotel very much and would definitely stay there again. The relaxed atmosphere and friendly, helpful staff are two of my main reasons for enjoying my stay. On the first night only one of our sons was there and the room was suitable for him, but was not for two grown men. When I mentioned this to the management they gave them another room with twin beds for the second night. (3304391117)
3.6 / 5
Anonymous
on 15/10/2005
(Solo business traveller)
Clean, welcoming, easy to find. Friendly staff.
Room a little spartan and decor a little dated. But no major complaints.
Overall: This is really a B&B in a large house rather than a 4 star hotel. So the on-line description is a little misleading. But as a B&B, it is fine and offers reasonable value, the staff are friendly and the breakfast was good. It is about 2 miles (half an hour walk) from the main station in Edinburgh so reasonably convieniently located. It is on a main road (can't make this out on the on-line photos)so can be a little noisy. But, overall, I was happy to stay at this place. (2837539)
4.7 / 5
Anonymous
on 30/06/2005
(Young couple)
Clean, well presented room. Good breakfast
(2261502)
3.7 / 5
Anonymous
on 22/12/2004
(Mature couple)
(1742053)
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