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Home > United Kingdom > England > Surrey > Ockley > Surrey Hills Hotel

Surrey Hills Hotel, Dorking

Horsham Road, Capel, Dorking, RH5 4PG
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Summary of Guest Ratings

  • Check-in process 3.8 / 5 3.8 / 5
  • Working order of facilities / equipment 3.5 / 5 3.5 / 5
  • Overall value for money 3.3 / 5 3.3 / 5
  • Performance of staff 3.8 / 5 3.8 / 5
  • Your room 3.8 / 5 3.8 / 5
  • Overall experience 3.5 / 5 3.5 / 5
  • Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
  • Guest Rating 3.6 / 5 3.6 / 5

Guest Reviews

3.9 / 5 3.9 / 5 Anonymous on 08/08/2008 (Family with older children)

Overall: no cot for small child  (107109812)

4.7 / 5 4.7 / 5 Mark [Bilston, GB] on 11/07/2007 (Solo business traveller)

Excellent room and lovely bed with a more homely feel than a regular hotel

It was hard to hand in the keys the next morning which was a sunday and i had an early start

Overall: The hotel is a theme hotel and there was a large wedding on and as i didnt arrive until 8pm the car park was full of both cars and people. However once inside the owners did everything within their power to make me feel comfortable even bringing me a plated buffet from the main function as i hadnt eaten for quite awhile and really wanted to just get to my room and get onto my lap top, which brings me to my next major plus. My Wi Fi had somehow been turned off (Durr it was me the technophobe) One phone call to someone living in and he was at my door before I got back and had me connected in an instant and he never laughed at me once (well not to my face anyhow) In all seriousness though this is a hotel I would strongly recommend as although I was at the front I can honestly say that the noise did not disturb me in any way shape or form  (97108369)

4.0 / 5 4.0 / 5 Anonymous on 24/06/2007 (Group of work colleagues)

 (99398060)

3.6 / 5 3.6 / 5 Gordon [Mont-Royal, QC, CA] on 24/05/2007 (Solo leisure traveller)

The room

There was no opportunity for breakfast and I had to lock myself out on Sunday since there was no assistance in the hotel.

Overall: I would like to have known about the availability of breakfast and the fact that no one would be present in the hotel to assisit departure.  (99521443)

3.1 / 5 3.1 / 5 Anonymous on 15/05/2007 (Group of work colleagues)

Handy for post the ball I attended at the hotel that evening

Was clean & tidy, just a bit dated

 (99934064)

3.4 / 5 3.4 / 5 Andrea [New Milton, UNITED KINGDOM;GB] on 24/11/2006 (Solo business traveller)

Very pleasant room. Hotel was quiet because of renovations.

 (99785672)

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