| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.1 / 5 |
4.9 / 5
kenneth [blackburn, GB]
on 10/11/2009
(Same sex couple)
Warm, comfortable, friendly, and efficient.
Hotel in need of little T.L.C.
Overall: All that you could expect from a country house hotel with plenty of atmosphere. (108519980)
2.3 / 5
[King's Lynn, GB]
on 04/11/2009
(Mature couple)
Pleasant staff.
Room dirty and in poor state of decoration. Breakfast poor. Price of drinks astronomical. Scaffolding outside window. No lift.
Overall: Not good! (108722800)
2.0 / 5
Anonymous
on 26/10/2009
(Mature couple)
Reasonable breakfast
Tried 3 rooms to see if the beds were any less noisy than in the first room offered - they were not. Every movement produced squeaks from the bed base and rattles from the bed head.
A lack of adequate cleaning was evident from cobwebs present on lamps and dust in other less accessible areas.
Window was not double glazed and road noise was very evident before 6am.
Overall: General impression was of a 'tired' hotel in need of extensive refurbishment. (108820362)
3.9 / 5
James [Manchester, GB]
on 23/10/2009
(Mature couple)
The checkin was very good, room at first looked as if it was stuck in the past, but a very comfortable room. Really enjoyed it and it was a change from the cloned rooms in other hotels. A good talking point with friends which in turn will be a good recomendation for you
Ordered a sandwich in the bar about 2.15, the barman came back 20 minutes later telling me they have no turkey. When queried the time he says chef was on the phone. The sandwich came eventually half hour later. This made me late for a meeting in Clator Moor.I find this a bad point for your hotel. The breakfast I found very oily and when asked for the bread to be replenished at the breakfast toaster we got frozen bread in the blue plastic it came in.
I have worked in hotels in my youth,(20's/30's)and this falls short.
At checkout I had to wait for the lady to finish the phone calls before I was checked out by some one else
Overall: Was ok, as I say the room I found very good. The rest needs addressing. (108359021)
5.0 / 5
THOMAS [Kilmarnock, GB]
on 20/10/2009
(Mature couple)
(108227285)
4.1 / 5
Patricia [Preston, GB]
on 13/10/2009
(Group of work colleagues)
Friendly check-in, helpful staff, lovely grounds.
Overall: Enjoyable, would recommend (108225954)
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