| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
5.0 / 5
peter [lydney, GB]
on 24/11/2009
(Young couple)
(108454294)
3.0 / 5
Graham [Reading, GB]
on 18/10/2009
(Mature couple)
Local to our friends. Clean bathroom.
Bed VERY hard, just a thin mattress on a flat board base (room 35). Carpet outside our room was badly stained sometime durting our first nights stay.
Overall: Evening checking in was strange. Asked for a credit card swipe for room cost PLUS a £80 deposit on any "extras" we may incur! Never had that before. Staff were generally helpful but had to ask for extra towels in room as there were only single bath and hand towels for both of us. Reported stain to hotel staff they promised to have it removed - they didn't. (108458731)
4.4 / 5
Anonymous
on 28/09/2009
(Mature couple)
Room was well equipped
Reception staff made us feel very welcome
Overall: Enjoyed our stay. (108380866)
4.9 / 5
Anonymous
on 13/09/2009
(Solo business traveller)
(108694103)
4.9 / 5
Martin [Lasswade, GB]
on 31/07/2009
(Other)
(108301961)
4.1 / 5
Christina [Griffithstown, GB]
on 24/06/2009
(Mature couple)
very pleased with the hotel
Overall: nice hotel very pleasent surroundings (107635229)
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