| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
(107841383)
Good food and staff. Good location. car parking. Good check in and out.
Overall: We will stay again. (107259307)
Very quaint and traditional - nice feel about the hotel
No duvets on the beds, still sheets and blankets. Room was too hot.
(97579206)
(97960339)
Comfort, friendliness
Overall: Completely lived up to even and exceeded expectations. Staff were friendly, helpful and efficient. Rooms were comfortable and clean. Dinner in the restaurant was very good.Breakfast was fine. (97699260)
It is a charming hotel with a lot of history - yet up to date amenities.
Lack of ability to control thermostat -- room was too warm.
Overall: We enjoyed our stay at the Broadway Hotel very much. It is very conveniently located in the village -- as well as convenient to the other towns/villages we were visiting. The staff was excellent and friendly and made us feel welcome, the breakfast was excellent, our room comfortable -- overall, a great experience. (97078545)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.