Twin Oaks Hotel, Nr Chesterfield

3.3 / 5 Frank [Ramsgate, GB] on 24/10/2009 (Mature couple)

The carvery food is very good value for money. Access to the M1 motorway as we were on our way to Leeds.

The garden area need a smoking shelter as it is exposed to the elements. My husband and I both extremely disappointed to note (on our arrival when it was too late to find somewhere else) that the hotel no longer provides smoking rooms. One of the exemptions to the "smoking ban" is a hotel room as this is classed as the occupant's home so it is not illegal to smoke there. It is not fair to force people to stand outside in the dark at the back of the hotel in a coat and pyjamas(as I had to). I did not feel safe due to the location of the hotel. Does a woman have to be raped before you provide a few smoking rooms? It really is not a lot to ask as these oculd be advertised in some of the smoking forums and people owuld use them. Also the provision of some biscuits in the room would not go amiss. As to the question below only if there is nowhere else.

Overall: Adequate for the purpose of our stay.  (108486221)

3.9 / 5 Anonymous on 08/10/2009 (Solo business traveller)

Room heated well, food good, car park good, staff good.

Door to room not very secure, weak mobile phone signal, staff expressed surprise that I wanted a meal at 8.00pm.

Overall: It was good.  (108518298)

3.0 / 5 amanda [torrevieja, ES] on 07/10/2009 (Young couple)

the hotel room was dirty there was still crumbs on the desk and bits of food from the previous person who stayed there.

 (108352721)

2.3 / 5 Anonymous on 29/09/2009 (Young couple)

 (108426231)

2.3 / 5 Anonymous on 29/09/2009 (Young couple)

Staff were welcoming, very helpful and friendly. Bar/restaurant area was nicely furnished and very pleasant.

Room was of poor standard. Meant to be a suite, but the "second" room was more of a corridor between bedroom and bathroom and of no practical use. Bed was very uncomfortable. On a Saturday access to the hotel is used by a car boot sale, so getting in/out of the premises is extremely difficult. If we'd known this in advance, we wouldn't have booked there.

Overall: Served a purpose albeit not very comfortably.  (108592871)

2.9 / 5 Kay [Spalding, Lincolnshire, GB] on 22/09/2009 (Mature couple)

Excellent food and good range on menu plus a lovely carvery. Lovely modern ambience in the restaurant and bar, friendly staff, - very welcoming. Easy to find.

Basic and quite small. Furnishings bit tatty, bed linen very thin and "tired", bed needed new lease of life. Bedside lamps had not been dusted, and when had to delve behind bedside cabinet to retrieve mobile phone, the skirting board and carpet there hadn't been cleaned for ages! - yuk. bathroom also could do with refreshing - loose fitting and the shower left a little to be desired - but was adequate. Odd location - just off roundabout, overlook grassland used for car boot sales! - but actually pleasant.

Overall: Perfectly adequate for a weekend or overnight stay. Though room could be better.  (108553711)