| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
Overall: I would have preferred a completely non smoking environment. (987326)
(108710108)
none
Overall: quiet and comfortable (108108930)
Beautiful decor, lovely restaurant, pleasant helpful staff
Asked for a quiet room as my partner is blind & stress & lack of sleep affects him. We were given a room next to a family whose children were screaming from around 2am. Whilst I realise requests are not guaranteed putting us next to a family with small children was not the best idea!!
Overall: Had a lovely stay (108310073)
Good staff, good food,pleasant surroundings.
Room was a bit on the warm side.
Overall: Good hotel will stay again if in area. (108799857)
morning staff were extremely helpful following confusion over breakfast times
only a minor niggle, when we booked in the night porter told us that breakfast was 8am - 11am however when we went for breakfast the foloowing morning at around 10.15 we told that breakfast was 7am - 10am. see good points though !
Overall: overall very good (108344398)
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