| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
2.9 / 5
Anonymous
on 22/08/2005
(Solo leisure traveller)
(2637800)
4.1 / 5
Janice [Fareham, GB]
on 10/11/2009
(Mature couple)
Excellent value for money
Warm welcoming atmosphere
Great location
Plenty of hot water and controllable heating
Staff were cheerful and friendly
Maybe improve signage - was dark when we arrived and we missed the turn first time around.
Overall: Great, value for money accommodation. In comparison to B & B accommodation pitched at a similar price, this was far superior. Loved the dining areas - great views over the local landscape. Ideally placed for Snowdon. (108117775)
5.0 / 5
roger [stourbridge, GB]
on 01/11/2009
(Mature couple)
excellent hotel in a beautiful setting, the staff were helpful and the food was enjoyable
(108166467)
2.4 / 5
David [Camberley, GB]
on 30/10/2009
(Mature couple)
Plenty of space in public areas.
Tight parking spaces. Hotel in need of decoration.
Overall: Staff were pleasant and worked hard but somehow seemed unmotivated. (108980981)
4.1 / 5
Alma [Crewe, GB]
on 19/10/2009
(Mature couple)
The location of the hotel for the early morning trip up Mount Snowdon and access to Snowdonia generally.
Squeaky floorboards in the bedroom, we were in 320 but otherwise no faults whatsoever.
Overall: Very pleasant (108489714)
3.4 / 5
Anonymous
on 15/10/2009
(Mature couple)
Check in was good
Central position
Poor breakfast service - seemed to be a lack of a general command structure.
Room reasonable but hot and stuffy and whilst we were told that we had been upgraded to an 'executive room' apart from a large bed (which actually filled the room)it was hard to see what was 'executive' about it. Light over one side of the bed not working.
Overall: Whilst I have said it was 'fair' value for money that was only because we had a ninternet dea lof £50 per night. If we had been paying the full rate this would not have represented good value at all. (108339780)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.