| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.1 / 5 |
Excellent breakfast and pleasant staff
Plug in sink was dirty and the flow away of water in the shower was poor
Overall: Overall good (97861604)
Really enjoyable stay and would certainly recommend the hotel and area to friends
Overall: Really pleased (108755704)
Staff very helpful and obliging. The location of the hotel is magnificent. There were log fires burning in every room which was very welcoming.
The noise from machinery was awful throughout the night. We had to plug our ears with cotton wool.
Overall: Pleasant. (108267478)
Good quiet room in Hotel annex
Unable to dine in Hotel restaurant until 8.45 which was too late so had to eat in Jack Hares
Overall: Prices in Jack Hares are expensive for both food and drink. Hotel annexe has nice rooms but in bad weather it needs a walk outside to reach hotel restaurant for dinner or breakfast (108555375)
The original room we were booked into was noisy because it was over the bar.When we complained we were given a room in an outside cottage. This was an exellent room.
Overall: Exellent (108119502)
staff were lovely and the breakfast was really scrummy.
There was a loose light fitting in the bathroom which hung down. We were put in a room looking onto a grey fire escape and there was a dubious looking stain on the bed cover.We ate in the attached bistro, food fantastic but portions too small and very pricey.
Overall: beautiful hotel, freindly staff and gorgeous surroundings. But its the little things that count. (108640370)
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