| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.5 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.5 / 5 |
4.7 / 5
Stuart [Sittingbourne, GB]
on 06/12/2009
(Solo business traveller)
Very Good staff and very helpful
Overall: Food and staff were excellent (108108512)
3.9 / 5
John [Northampton, GB]
on 25/11/2009
(Solo business traveller)
Very Friendly staff, Excellent ambience in the bar, Perfect Beer. Top breakfast
Not really a bad point, just an observation. The toilet was leaking and pooling around the base. However, this did not detract from the overall opinion of the hotel.
Overall: Excellent. I will stay there again. (108501106)
4.3 / 5
Anonymous
on 02/11/2009
(Young couple)
Staff were very friendly and helpful. Easy check in etc. Lovely breakfast and lovely evening meals in the restaurant.
Overall: We had a lovely stay and would stay again. (108319989)
4.0 / 5
Don [Torquay, GB]
on 29/09/2009
(Mature couple)
Welcoming Clean and Convenient
Breakfast (full English)was a little dissappointing though staff were very helpful and pleasant. General impression of dining room was 'a little tired'
Overall: On this occasion it was for one night only but I would be happy to stay for a much longer stay. (108600520)
3.4 / 5
Geraldine [Dublin, IE]
on 21/09/2009
(Mature couple)
Staff efficient and friendly
Ventilation in bathroom very poor. Crack in sink in bathroom. Lighting in bedroom not adequate for reading.
Overall: ok (108383213)
5.0 / 5
David [Swansea, GB]
on 08/09/2009
(Mature couple)
Central location, easy to locate. Clean rooms and good service.
Overall: Good value offers to visit Eden project etc included in the price of the weekend stay. Attentive staff, welcoming receptionist and a very friendly manager. Decent food in the restaurant and good beer over the bar. What more do you want? (108971946)
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