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3 star

Best Western The Westley Hotel, Birmingham

Westley Rd, Acocks Green, Birmingham, B27 7UJ
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.8 / 5 3.8 / 5
Working order of facilities / equipment 4.5 / 5 4.5 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 4.2 / 5 4.2 / 5
Your room 4.2 / 5 4.2 / 5
Overall experience 4.1 / 5 4.1 / 5
Order and cleanliness of the hotel 4.5 / 5 4.5 / 5
Guest Rating 4.2 / 5 4.2 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.3 / 5 4.3 / 5 Anonymous on 04/11/2009 (Solo business traveller)

Modern Bathroom

A bit noisy

Overall: Very good value for money  (108517079)

5.0 / 5 5.0 / 5 William [Hayling Island, GB] on 20/10/2009 (Group of work colleagues)

The staff were excellent, could not do enough for us. The food in the restaurant was also very good, everything was hot and the portions very generous. The breakfast was amazingly good. Cereals, fresh fruit, fruit juices and a choice of 9 items for the main, plus toast, assorted breads and beverages of choice.

The hotel rang me the day before we were due to leave - apparently they had a problem with the booking system on the web site (which was how we had booked)and they could not supply double bedded rooms, but twin bedded. They gave us complimentary breakfast for inconveniencing us.

Overall: I would recommend this hotel to anyone - it is clean, warm and the staff are very good.  (108187978)

2.7 / 5 2.7 / 5 Anonymous on 06/10/2009 (Mature couple)

 (108157536)

4.7 / 5 4.7 / 5 Anonymous on 11/09/2009 (Solo business traveller)

 (108915111)

4.9 / 5 4.9 / 5 Harold [Newcastle upon Tyne, GB] on 21/06/2009 (Solo business traveller)

staff really helpfull meals excellent

Overall: pleasant suroundings with pleasant staff make's life away from home so much easier  (107980543)

5.0 / 5 5.0 / 5 Anonymous on 25/11/2008 (Solo business traveller)

Clean, comfortable and very good service.

Overall: Excellent as always.  (107851049)

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