| Check-in process | 3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.6 / 5 |
The room facilities were excellent. All clean tidy and in abundance. Breakfast was very generous and those serving were very pleasant.
The gentleman that checked me in wasn;t all that friendly,a bit over formal, perhaps?
Overall: Very nice had a very enjoyable and convenient stay overall. (108415656)
(108129967)
Staff not very friendly. Bar not staffed and therefore delay in getting some drinks.
Overall: Overall not very welcoming (108387486)
the staff at breakfast was very friendly
Overall: it was quite OK - we would book once again (107382853)
Excellent position for city and good rooms
Reception not very welcoming which is most unusual as have stayed here many times before.
Overall: good (107824903)
Well located being very close to underground station and good choice of restaurants nearby
Overall: very satisfied (107843611)
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