| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 3.8 / 5 |
4.0 / 5
andrew [ogmore-by-sea, United Kingdom;GB]
on 13/08/2006
(Mature couple)
typical coaching inn style accomadation in the centre of the town. staff very friendly and helpful.
every thing was fine.
Overall: the standard of breakfast had room for improvement. there was no choice of friut juice and it was warm!! defininatly it should have been chilled and fresh. the coffee, tea and hot water jugs were not marked and the coffee was stewed. waitress was very pleasent and smiley. (3305064952)
4.3 / 5
Hughie [Holyhead, United Kingdom;GB]
on 14/08/2005
(Mature couple)
Food excellent. Staff polite and helpful. Camarthen is a vibrant town.
Overall: More detail about the town itself. (2475973)
4.0 / 5
Anonymous
on 05/11/2004
(Mature couple)
Comfortable and very convenient. Food was excellent and very good value for money.
Rather noisy as situated right in middle of High Street. Also some very noisy and inconsiderate guests staying in adjoining room.
Overall: nothing more to add. In general we enjoyed our stay and would use this hotel again. (1624294)
2.1 / 5
Gillian [minzac, FR]
on 15/11/2009
(Mature couple)
the young lady who booked us in initially was excellent,very friendly and helpfull
the staff on the tuesday were terrible unhelpful and spoke welsh to each other in front of us
NO INTERNET this was one of the reasons we chose this hotel
NO EVENING MEAL told by staff not busy enough to supply meal again this is advertised on web site and one of the reasons we booked,when i said that we had rushed back for a meal she shrugged her shoulders also the staff seemed to be having a personnal birthday party and when we came home at 22.45 the hotel was in darkness and no staff on the premises
we booked for four nights but left after two and had to stay at great expense at the hilton in cardiff
Overall: very upsetting,the staff show no consideration for their guests (108778642)
1.9 / 5
Anonymous
on 01/10/2009
(Mature couple)
Nice barman, very friendly & helpful
Terrible breakfast, burnt
Overall: No one on desk to check out in the morning, waited for 20 minutes then had to go looking for some one. Room not bad. (108670582)
2.0 / 5
Anonymous
on 24/09/2009
(Group of adult friends)
clean room, comfortable bed, nice towels, powerful hairdryer!Practical centre of town near main shops, etc.
Hotel claim 10 tv channels, we had 2 working, BBC1 and BBC3! and noisy, noisy, noisy (especially just above the bus stop) - service at saturday morning breakfast very miserable, not welcoming. My daughter and I even wondered if it was because we were not Welsh!
Overall: My daughter is now at Carmarthen University for 3 years so I and rest of family will be visiting quite regularly, but will try another hotel next time to compare. £60 seemed a lot for that, limited tv and an unfriendly breakfast (108941776)
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