| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  2.9 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff |  3.8 / 5 |
| Your room | 2.7 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.3 / 5 |
4.0 / 5
Anonymous
on 03/03/2009
(Mature couple)
polite owners
Hall was being painted, but they were very good about making sure we were comfortable.
Overall: Good (107398682)
3.0 / 5
Anonymous
on 14/07/2008
(Group of adult friends)
Location
Tiny ensuite!
(97882255)
3.3 / 5
Anonymous
on 01/12/2007
(Mature couple)
Staff was friendly and very helpful. Good location (near tube stops)
Inadequate lighting, shower did not drain, tiny sink, tiny bathroom
(97052509)
4.6 / 5
Federico [Barcelona, ES]
on 06/11/2007
(Family with older children)
Very convenient situation, friendly staff, clean and cosy room
Reduced size bathroom, non-24 hour reception desk
Overall: Close to both Paddington train station and tube lines central, within walking distance from Marble Arch, Notting Hill and Hyde Park. Quiet and nice neighbourhood, many different restaurants nearby. Attended by a family in a homely atmosphere, extremely clean hotel, included english breakfast better than the average. (97818089)
3.9 / 5
Colin [Ipswich, GB]
on 17/10/2007
(Solo leisure traveller)
Clean, comfortable, quiet, good breakfast.
Nothing
Overall: Accommodation in this part of London is never going to be cheap, but if you just need somewhere to rest your head at night and have a good English breakfast to set you up for a busy day, then this fits the bill well. (97148179)
1.1 / 5
Anonymous
on 10/12/2006
(Solo business traveller)
(99843756)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.