| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 3.9 / 5 |
4.1 / 5
Anonymous
on 11/11/2004
(Solo leisure traveller)
Friendly, helpful staff. Great central location.
Very small pillow made it hard to sit up in bed and sleep comfortably. No fresh towels left by maid on 2nd day of 2-day stay. Toilet seat would not stay up. Tiny room.
Overall: Overall, good value for money. Don't expect any luxury but decent basic accomodation at a great central location just steps away from the Paddington train and subway station. (1657402)
3.9 / 5
Anonymous
on 17/11/2009
(Young couple)
New facilities, lovely room and bathroom, very clean, great proximity to tube station and main attractions
unpleasant staff, although somewhat helpful
Overall: Good stay, the hotel served very well for an overnight stay (108426522)
3.1 / 5
Anonymous
on 10/10/2009
(Solo leisure traveller)
Location
Small
Overall: Decent for the location and price (108373613)
5.0 / 5
Anonymous
on 09/10/2009
(Solo leisure traveller)
(108436580)
4.6 / 5
Anonymous
on 10/09/2009
(Group of adult friends)
Friendly reception which allowed us to check in before noon. One of the staff in the reception is a football fan and we found our chat with him entertaining despite we support a diffeent team. We are more than happy to find an A/C in our room that is not mentioned in the hotel website.
One of the curtain hooks come off and was not fixed the next date.
Overall: The facilities and services provided worth more than we paid. (108182954)
4.0 / 5
Kazuya [Tung Chung, HK]
on 26/07/2009
(Mature couple)
(107359715)
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