| Check-in process | 3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.6 / 5 |
Generally the whole stay was satisfactory to good.
The place was fairly basic but no obvious bad points
Overall: We had a reasonably comfortable and enjoyable stay with no major issues (108688158)
There was no socket for the kettle, near where the kettle was suppsoed to be, so had to unplug and boil the kettle on the floor near the socket, not very good for health and safety.
Overall: Also - I am a vegetarian and I asked for beans on my breakfast and they didn't have anyeven though it was on the menu!! It was the worst breakfast I've had, was very very oily, bit into a mushroom and could feel the oil in your mouth, very unhealthy for this day and age. Also no other option for milk, i.e. no skimmed. (108210567)
Friendly and helpful staff
Overall: clean and cosy hotel, right on river and bridge. (108605845)
I booked 3 rooms: a twin for me & my partner and 2 singles for my mother (83 and partially sighted) and my brother who is visiting from Dubai. Our experience was mixed; the twin room was more than satisfactory with two ample-size beds, clean, bright and comfortable.
My mother's and brother's single rooms were dark, cramped and uncomfortable. i saw only my mother's room but it was dark, the bed was small and narrow and she told me next day that she kept knocking into the bedroom wall when trying to sleep. I gather that my brother was similarly uncomfortable.
We took the evening meal in the restaurant. Our friend ordered the prawns in filo pastry but battered prawns were served. When she asked for filo pastry, the waitress did not know what filo pastry is. The service was otherwise satisfactory and the meals were good enough. Breakfast was also satisfactory, although if the menu advertises 'Boiled EGGS', it is a bit parsimonious to say the least to serve only one - though when I asked for a second, it came - eventually.
Overall: Generally OK for me and my partner. My mum and brother were not content with their rooms - the cost should be cut or the single rooms improved. The landlord could do with being a bit more enthusiastic and pleasant - everything is grudging with him and he bids fair to be Carmarthen's answer to Basil Fawlty. The landlady is very pleasant as were the other staff. But 'happy laughing boy', no, he needs to buck up. (107821141)
Evening meal very good a little over priced but nice. Breakfast was very good value for money.
Very dated and had unclean feel about it. Furniture and decor in room was very dated and poor condition. Noisy being on main road.
Overall: upgraded youth hostel (107644807)
Breakfast very good. Room comofortable. Staff poleasant.
Parking rather difficult (I was blocked in and found it hard to get out).
Overall: Very good, would like to have stayed longer. (107792426)
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