| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
4.7 / 5
Deborah [Rochdale, United Kingdom]
on 21/08/2004
(Group of work colleagues)
(1418631)
3.4 / 5
Anonymous
on 18/08/2009
(Young couple)
We found the bedrooms adequate and the staff attentive and friendly. The Golf Course was the main reason for our stay and enjoyed playing.
The Bathrooms in the rooms good do with an overhaul found to be a bit grotty. The Swimming Pool area could do with a complete refurbishment. The changing room showers were black with mould. we took one look at the swimming pool area and sauna and decided against it, the jacuzzi wasn't working but even so we felt that it could all have been for a four star hotel a lot less grimey. The Restaurant which required smart dress was like entering a Little Chef, not very personal, not even a table cloth and the lighting was very bright.
Overall: The golf course was most enjoyable and the treatments in the Spa were up to standard as before the restaurant swimming pool area and sauna were a let down. (108895746)
2.7 / 5
TRACEY [BANBURY, GB]
on 12/05/2009
(Young couple)
Beatiful grounds and superb views
More like a hotel for stag/hen parties and drunken golfers watching football than a relaxing place to enjoy you wedding anniversary!!!
Booked a table in the restaurant for 21:00 which we didnt get to sit at until 21:30 and the kitchen closed at 22:00!!! Ended up eating in the bar because of the parties that were going on in the restaurant due to the fact i couldnt here my husband talking to me....not happy!!
Overall: staff were pleasant but not in control, food was expensive (£14:95 for a 7oz rump seved with 5 onion rings and 12 or so chips with some rocket lettuce as a garnish) and not as described. (107825078)
4.3 / 5
Anonymous
on 14/04/2009
(Young couple)
Staff are very friendly and helpful, nice peaceful location, restaurant top class and spa very relaxing.
TV channels would only work during the day, at night all we had was channel 5
Overall: Great value for money, would highly recommend. (107433743)
3.1 / 5
Anonymous
on 21/11/2008
(Solo business traveller)
Neither the wireless or the networked internet systems were working in the room.
For some reason my mobile phone reception was very poor also.
(107421943)
3.9 / 5
Anonymous
on 17/11/2008
(Solo business traveller)
Extortionate tray service charge when ordering room service of £5 which is not stated on any information. A sandwich and a diet coke cost £16.00. Complete rip off
(107763073)
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