| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
Clean room, friendly service from main hotel staff, breakfast room was pleasant. Hotel confirmed that we had been provided the wrong room and there was no spare, and made every effort to make our stay more comfortable.
Booked a double room and ended up in a small twin, which was disappointing. Noisy room
Overall: I would stay again but only if the room was a confirmed double, as was booked. Staff in general - on arrival - were excellent. (107786316)
I suggest to cut carpet in bedrooms. I have allergies and just like other guests, I believe that would exempt more inconsistent and in reserves
(107840576)
Very pleasant staff and the breakfast was ok.
Clean dinning area
Dirtyish room.
Broken curtain rail, which affected the quality of our sleep.
Room could have done with a good clean
Overall: Apart from the staff the experience was not good. (107694888)
Location Cleanliness Quietness
Small size of room and bathroom
Generally cramped feel of the hotel
A light in the bathroom not working
(108005323)
Friendliness of staff; Clean and tidy rooms; Breakfast; Location
Overall: Very good throughout with easy access to other transport routes (108053573)
none
i booked the room- and then was told that my husband had cancelled it! A i dont have a husband- B i booked on line and would have had to give the reference number to change/cancell booking, which no one knew but me-C there was a massive gig at Wembley and all hotels were booked- D and worst we were advised that we could re book but it would cosat more!
(97888957)
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