Britannia Hotel Wigan, Wigan

1.9 / 5 Anonymous on 08/11/2009 (Solo business traveller)

not alot

food in resturant very poor. room was very cold at night. service at respection was poor and slow. perhaps the worst hotel i have stayed in all year.

Overall: hotel is poor and i would not stay here again.  (108190674)

2.0 / 5 Anonymous on 01/11/2009 (Mature couple)

Manager was prepared to keep coming upstairs and using his card to let us in to our room as there was a problem with key card.

We found crumbs on the carpet, lots of dust under the bed, very tatty and dirty nets, black damp at the windows and dirty washing left lying overnight in a public right of way.

Overall: We were disappointed with the general standard of cleanliness in the room and felt that overall Travelodges and Premier Inns have been cleaner.  (108285027)

4.4 / 5 NORMAN [CHELMSFORD, GB] on 14/09/2009 (Mature couple)

ROOM VERY GOOD ,BAR SNACKS GOOD ,

NO HAM LEFT FOR BAR SNACKS?. ASKED FOR EXTRA TOWELS IN THE EVENING,DID NOT ARRIVE, CONTACTED RECEPTION SEVERAL TIMES COULD NOT GET THROUGH,WAITED UNTIL NEXT MORNING FOR THEM.NO BACON LEFT FOR BREAKFAST FOOD DRIED UP 9PM AFTER COACH PARTIES LEFT, WED 9TH

Overall: OVER ALL GOOD, NICE HOTEL,MINOR PROBLEMS.  (108253044)

4.1 / 5 Anonymous on 01/09/2009 (Group of work colleagues)

 (108133553)

2.0 / 5 Anonymous on 11/08/2009 (Mature couple)

No one on reception when we arrived. Decor in room could do with a lick of paint and net curtains with holes in them.

Overall: Adequate for a 1 night stopover.  (107942286)

2.4 / 5 angela [Perth, GB] on 07/05/2009 (Solo business traveller)

Girls at reception very efficient and helpful

Restaurant food not edible. overall presentation of hotel shabby and outdated. reception area has an unpleasant smell. possibly old stale smoke. towels in room not very good or big enough (i am only 8 stone) TV poor reception.

Overall: i would not choose to stay at this hotel again and if i had of known that a Premier Travel Inn was actually opposite i would have preferred to have stayed there instead as Premier Inns are far superior to this hotel. i sat myself in the restaurant after waiting but no-one came. i helped myself to the buffet as no-one advised of what the procedure was. at this point a girl asked what my room no was but that was all. I had to ask for a drink when one of the staff came over to take away my plate. the food was not edible infact it was quite disgusting. i did report this to the reception who had a wrd with the restaurant manager and they didnt charge me for the meal but did for the £1.95 cup of tea. i thought this was petty given that i was at this point feeling quite sick from the little food that i ate. overall not a nice experience and one that i shall not repeat.  (107359618)