| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
4.0 / 5
George [Loughborough,, GB]
on 27/01/2009
(Mature couple)
The room was excellent and very nicely furnished, the restaurant was very good and staff were very polite.
As stated above the room was very good, however, as we were situated at the front of the hotel directly looking out on to the main road it was at times during the night very noisy.
Overall: Enjoyed our stay, thank you. (107631623)
4.4 / 5
Ray [Great Yarmouth, GB]
on 24/12/2008
(Mature couple)
Very good and helpful staff. Excellent service. Very comfortable room.
(107668859)
4.0 / 5
Anonymous
on 01/12/2008
(Same sex couple)
Staff excellent,particularly the staff in the restaurant. We had a person within our party with particular dietary needs and the staff were very accommodating without making the guest feel a nuisance.
The hotel and particularly the restaurant were very cold. The room however was fine.
Overall: Very comfortable, although could have been warmer. (107837111)
4.0 / 5
Barbara [Wimbolds Trafford, CHESTER, GB]
on 07/11/2008
(Solo business traveller)
(107840169)
3.6 / 5
mandy [Barnstaple, GB]
on 29/05/2008
(Young couple)
The staff were all very friendly and helpful and the surroundings-internally- were attractive and well presented. The room itself was tastefully decorated, comfortable and very clean.
Unfortunately for us at the time of our stay there was a large group of very noisy and inconsiderate men also staying at the hotel which led to us being moved to another room on our last night (after midnight) as it was impossible to sleep, this continued well into the early hours and ruined our stay. The food was not to my usual standards and I felt for the money it was poor.
Overall: Overall the hotel served its purpose for us, it was in the location that we needed to be in for our leisure activities. We found the hotel to be quite creaky and the plumbing rather noisy, we could quite often hear other guests in their bathrooms! We were given a minimal discount because of our move in the middle of the night, which considering we were subjected to the noise of certain guests, hence the move, I found it to be rather insulting. The staff however were good. (97336743)
4.0 / 5
Anonymous
on 26/02/2008
(Solo business traveller)
clean, tidy
food was ok but not great
(97667641)
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