The Southcrest Manor Hotel Redditch, Redditch

4.1 / 5 david [plymouth, GB] on 17/11/2009 (Mature couple)

 (108359203)

3.9 / 5 Anonymous on 10/11/2009 (Mature couple)

Staff were very professional and helpful. Food was very good. Service was very good. The room was ok (apart from bathroom - see below)

The cleanliness of bathroom was very disappointing. There were lots of hairs in the bath, behind the taps, on the tiles and on the floor. Also a few around wash basin. Which indicated it had not been cleaned thoroughly enough. Also toiletries had almost run out. Had to ask for extra set of towels as only enough provided for 1 guest - although this was dealt with swiftly.

Overall: Stay was enjoyable overall, but cleanliness of bathroom would put me off staying unless there was no other hotel option. Hotel could be really nice once refurbished but it does need improvements.  (108685752)

3.6 / 5 M J [Norwich, GB] on 22/10/2009 (Mature couple)

 (108569924)

3.9 / 5 Patrick [Wigan, GB] on 20/10/2009 (Solo leisure traveller)

Good value for money - £45 was cheaper than any chain of budget hotels

Hotel is dated and obviously suffering from a serious lack of investment. However this was reflected in the price. Any future price increase would require refurbishment of rooms and facilities in line with other hotel groups. Pedestrian lighting on approach to/departure from hotel after dark requires attention.

Overall: Good Value from what I saw on a very brief visit. I did not eat either dinner or Breakfast at the hotel so can not comment on food or anything beyond check-in/out and the room itself.  (108956927)

4.1 / 5 Anonymous on 19/10/2009 (Same sex couple)

staff were amazingly helpful especially the young girl and boy who worked on the friday night on the 16th of october. They couldnt do enough for us and the young waiter at breakfast next morning was so pleasant and helpful. Considering we had a group of oldies with us who were totally eccentric but loveable the staff handled all of us so well lol rooms were warm comfortable and basic just what was required food good plenty of choice for breakfast loved the gardens at the back overgrown and badly needing seeing to but oh my was highlight of my stay spent two hours wandering around them must be beautiful in the spring

hotel is a tired old lady but she is in the process of having a facelift but apart from that i didnt find anything to complain about (and that is rare for me)

Overall: loved the hotel felt very welcome in it and we booking again soon as we can get time off work loved the place(ok i waxing just a tiny bit here)  (108674617)

3.6 / 5 Anonymous on 19/10/2009 (Solo leisure traveller)

Room was larger than expected (upgraded to family room)and clean. Can't complain about the price (£45 with breakfast included).

The reason why I was upgraded to a family room was because a member of staff had lost the keys to the room that I had originally booked! The new room was located across the other side of the hotel from reception, feared that I might need a map and compass to find it at one stage! One of the lights in the room wasn't working either. The hotel could do with a bit of tlc and modernisation!

Overall: Overall good value for money, comparable to Travelodge for the facilities provided. Staff could have been better organised but otherwise no major complaints. Not the best but certaintly by no means the worst hotel to stay in when visiting Redditch.  (108969802)