| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
Functional, good value for money.
Overall: Ideal location. Speedy registration and check out. Courteous staff. Clean hotel with friendly atmosphere. (1644593)
Location was excellent, everything we needed within 1/4 mile, the room was spotless
Overall: Everything about the apartment suited our needs , with a young baby and a six year old a central base was essential for our trip to London, having the lounge area the children had space to run around, and the kitchen meant heating up milk etc was simple. Everything in the room was spotless, the only comment would be the shower was not very good, small and weak pressure,but above all the location, 2 mins from Trafalgar Square, National Gallery, 5mins from The London Rye and south bank Galleries, 10 mins walk to Leicester Square and Chinatown was excellent. (1639458)
central location
shower tap broken - not repaired on demand
(1491650)
(108996058)
Good location, good concept.
Facilities somewhat worn and not entirely well maintained.
Overall: Ubsurpasable location, excellent staff in a facility that it is slightly decayed by intese use. (108770521)
Excellent location.
Good room.
TV screen is very small, though not used extensively, it is annoying as it is smaller than a regular PC screen !
Overall: Very good (108732771)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.