| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
Food was excellent and very well presented
room was not 4 star standard
Overall: Made good by responsive helpful staff and fantastic food (108958604)
Food very good
Service, especially pre-dinner, poor.
Overall: Satisfied overall but won't be recommending that others go there. (107468783)
Old mansion house in lovely countryside. Open log fires in lounge and dining room created a relaxing ambience. Friendly staff.
Felt dinner at £35 was overpriced for the standard of the food compared to other hotels at similar standard and price.
(107767819)
Location, food, staff, lovely and quiet
The tiny room with it's view of the kitchen extraction flue (an executive room...). The hotel credit card charge was a blast from the past - an unwelcome one.
Overall: Lovely place, with good staff, but don't stay in room 8 if you want a view. (107985019)
Overall: Excellent, Friendly, Great food (99208902)
location of hotel and overall setting
room was not clean,dusty,loo needed cleaning. Food not up to standard of hotel
Overall: The room was lovely but not sparkling clean as the brochure said it would be. The whole bathroom needed a clean. The food was simply not as good as i would have expected it to be considering the prices for everything.The breakfast was undercooked too. The staff were very attentive and friendly. The food and the cleanliness of the room was a letdown which is a real pity considering how nice the hotel is overall. (3305066831)
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