| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.0 / 5 |
3.7 / 5
Anonymous
on 09/09/2004
(Family with older children)
Friendly and efficient staff
Bathroom shower had defects that were not fixed during stay but could be easily done.
(1106598)
2.0 / 5
Jenni [Stockport, GB]
on 17/08/2009
(Young couple)
Easy to find!! Breakfast was ok.
I requested a double room when placing the booking.
When we arrived we were given a twin room on the ground floor which smelled awful (when we requested a different room we were told it was the only one available and did we want it or not!!). I had to use perfume to disguise the smell, the shower leaked, the towels left white bits all over you not nice after a days travelling and the bath panel was falling off. We had been driving all day in the rain and desperately needed to relax which we couldn't.
Overall: Very disappointed at paying £86 B&B for a room which I feel was substandard. I cannot comment on the facilities available as we did not use them we left straight after breakfast the next morning. (108545914)
1.3 / 5
Anonymous
on 08/08/2009
(Solo leisure traveller)
Good internet reservation
It wasn't the room I booked with ActiveHotels
Overall: I booked more than one month before the stay and they said they don't have avaible room (because they were in ovebooking) so they proposed another kind of room (very poor) without the possibility to choose another hotel. It was a waste of time. (108793762)
5.0 / 5
Diane [Pittenweem, GB]
on 28/07/2009
(Mature couple)
Friendly, welcoming, comfortable and relaxing.
Overall: We enjoyed every minute of our stay in this hotel. Everyone was friendly and the service was excellent. We would highly recommend the hotel to everyone. (108820020)
4.6 / 5
Charlotte [Hjørring, DK]
on 13/07/2009
(Group of adult friends)
(107393393)
3.3 / 5
Anonymous
on 03/06/2009
(Solo leisure traveller)
Lights other than main light did not work. Electricity points unavailable due to positioning of furniture. Wi-Fi does not work in rooms.
(107710025)
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