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3 star

Pilgrims Hotel, Canterbury

18 The Friars, Canterbury, CT1 2AS
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.8 / 5 3.8 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 4.2 / 5 4.2 / 5
Your room 3.6 / 5 3.6 / 5
Overall experience 4.0 / 5 4.0 / 5
Order and cleanliness of the hotel 4.0 / 5 4.0 / 5
Guest Rating 3.9 / 5 3.9 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

2.3 / 5 2.3 / 5 Thomas [Coalville, United Kingdom] on 08/09/2004 (Mature couple)

good and convenient location good directions convenient parking

cleanliness of room no shower noisy pipes in room

Overall: I would like to have known that the ensuite had only a bath rather than a shower.The room was adequate alhtough I did not feel it was extremely clean. Coffee cups were not washed properly after they were used and it was evident that the room had not been recently vacumed or dusted.The pipes were very noisy and woke us up at 7:30am when other guests were having showers.I was also not impressed by the saniflow toilet in the bathroom.  (1426413)

3.7 / 5 3.7 / 5 FRANCISCO [Granollers, Spain] on 28/08/2004 (Family with older children)

Buen desayuno. Mal aparcamiento. Bonita y amplia habitación

 (1335022)

2.0 / 5 2.0 / 5 Anonymous on 05/07/2004 (Mature couple)

 (1159231)

5.0 / 5 5.0 / 5 patricia [portarlington, IE] on 11/11/2009 (Mature couple)

 (108390853)

4.1 / 5 4.1 / 5 Anonymous on 11/11/2009 (Solo leisure traveller)

 (108743521)

4.0 / 5 4.0 / 5 Anonymous on 17/09/2009 (Mature couple)

The staff were very friendly and helpful. We had an excellent breakfast. Teh hotel is very handy for the centre of the city and represented excellent value for money. We will certainly return.

Overall: A very brief and enjoyable stay. We were visiting an elderly relative with a relative from the USA in our party who also enjoyed her visit  (108720447)

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