| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
4.3 / 5
Anonymous
on 23/09/2009
(Mature couple)
Nicely appointed, good position (especially for transferring to boat on Caledonian canal), staff pleasant and helpful.
Switches for bathroom exhaust fan too high to reach, toilet roll holder kept falling off - was replaced by cleaning staff but not fixed.
Food quite good but would have liked more variety. Wine list limited.
Overall: Very pleasant and enjoyable stay (107663513)
4.4 / 5
Gavin [Peterculter, GB]
on 21/04/2009
(Mature couple)
(107739529)
4.3 / 5
Anonymous
on 11/03/2009
(Solo leisure traveller)
friendly and helpful staff
Overall: Good (107657311)
4.3 / 5
Anonymous
on 21/10/2008
(Mature couple)
(107912444)
4.1 / 5
John [Prestwick, GB]
on 11/09/2008
(Other)
(107286444)
4.3 / 5
Stuart [Rotherham, GB]
on 22/07/2007
(Solo leisure traveller)
The location, excellent views of Ben Nevis and Neptunes Staircase(lock system on Caledonian Canal. Very friendly and helpfull staff.
Overall: Enjoyed my short stay here and would return in the future. (99448558)
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