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Castletown Hotel (formerly the St Clair Arms Hotel), Nr Thurso

Main Street, Castletown, Nr Thurso, KW14 8TP
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 3.6 / 5 3.6 / 5
Working order of facilities / equipment 3.5 / 5 3.5 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 4.0 / 5 4.0 / 5
Your room 3.5 / 5 3.5 / 5
Overall experience 3.7 / 5 3.7 / 5
Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
Guest Rating 3.7 / 5 3.7 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.9 / 5 4.9 / 5 Malcolm D. [Uttoxeter, GB] on 17/11/2009 (Group of adult friends)

Despite the fact that Active Hotels cocked up the booking completely and the Hotel had no idea we were coming they pulled out all the stops and were fantastic!

Overall: Lovely people, quite location, decent rooms, great food (especially the breakfast!)  (108319744)

4.4 / 5 4.4 / 5 Anonymous on 31/10/2009 (Mature couple)

A friendly welcome when arriving,fresh warm and clean room. Breakfast is well worth going for, best breakfast i have ever had.

only one electric socket in room.not much good if tv and digibox are on and wife wants hair drier.

Overall: definately stay here again,the staff were very friendly and helpful.  (108325946)

5.0 / 5 5.0 / 5 Susan [Prestwick, GB] on 09/10/2009 (Mature couple)

friendly helpful staff

food too good,not good for your waistline

Overall: pleasure to be there  (108915643)

4.3 / 5 4.3 / 5 Simon [Cambridge, GB] on 22/07/2009 (Group of work colleagues)

 (107317440)

3.0 / 5 3.0 / 5 Anonymous on 01/11/2008 (Mature couple)

Friendly staff Tasty food

It was a very cold snap in October. When we returned from the bar the heating was off, no heating in corridors. I asked for a supplementary heater but none was available.

Overall:  summer accomodation  (107156293)

4.1 / 5 4.1 / 5 robert [rotherham, GB] on 24/10/2008 (Other)

staff, food

Overall: value for money, friendly hospitable staff  (107329498)

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