Novotel Birmingham Airport, Birmingham

3.7 / 5 Anonymous on 16/11/2009 (Group of adult friends)

Great location. Quiet depite proximity to the airport. Clean room. Reasonable facilities. Well priced.

Some work in the Reception area could have been better shielded from guests - made the hotel look untidy. Check-in and check-out meant a lengthy wait due to lack of staff - 5 minutes wait on check-in about 20 minutes check-out.

Overall: I would rate this hotel and would definitely stay again if I was in the Birmingham area for leisure or business.  (108393333)

4.7 / 5 Anonymous on 15/11/2009 (Solo business traveller)

Pillows on the bed a bit too small but otherwise bed comfortable.

 (108124643)

4.3 / 5 Anonymous on 27/10/2009 (Young couple)

 (108959370)

4.3 / 5 Anonymous on 20/10/2009 (Mature couple)

Helpful staff, reasonalbly priced menu and a very acceptable standard in the dining room. Very convenient for NEC and of course the airport. Absolutely sound proof with regard to the later, would not have know there was anything going on outside!

The only minor irritant was having to go over to the airport to have the parking ticket validated, an arrangement with the company re doing this at the hotel would be preferable.

Overall: A good quality hotel for the type of weekend we had planned (visiting NEC for event) The convenience and ease was excellent.  (108370307)

2.6 / 5 John [Ridgewood, East Sussex, GB] on 17/10/2009 (Mature couple)

The location was convenient, and the Nespresso Machine was excellent it would have been nice to have the capsules refilled for the 2nd night stay fortunately I had brought some of my own with me.

The first room I was given had not been cleaned, my arrival time was 6pm so there should have been time to check the readiness of the room, Only one towelling gown was left so had to phone down for a second. The evening meal was a big disappointment, We both chose the Steak Pie there was only two pieces of meat in both of the pies and what looked like mince I could not tell whether it was minced beef or just an extra thick sauce as it was very tasteless and with little or no seasoning. The salad had no dressing and when some was offered it was again tasteless as it was mealy olive oil with capers. The meal would have been greatly improved if they had at least served gravy poured over the pie as it was very dry, and the chips were the frozen kind with some not cooked through. We came the conclusion that the chief had been told to cut his cost as even the mayonnaise which I asked for was one of the worst I have tasted for a long time, which was disappointing as I was trying very hard to spice the meal up.

Overall: OK! But will probably try another hotel on our next visit in February  (108953940)

5.0 / 5 Simon [Stratford-upon-Avon, GB] on 19/08/2009 (Family with older children)

 (107409370)