3 star

Comfort Hotel St Albans-City Centre, St Albans

Ryder House, Holywell Hill, St Albans, AL1 1HG
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.1 / 5 4.1 / 5
Working order of facilities / equipment 3.7 / 5 3.7 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 4.1 / 5 4.1 / 5
Your room 3.8 / 5 3.8 / 5
Overall experience 3.9 / 5 3.9 / 5
Order and cleanliness of the hotel 4.0 / 5 4.0 / 5
Guest Rating 3.9 / 5 3.9 / 5

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Guest Reviews

4.1 / 5 4.1 / 5 Anonymous on 17/11/2009 (Young couple)

 (108942561)

4.9 / 5 4.9 / 5 Anonymous on 20/10/2009 (Group of work colleagues)

Good value room, very close to the centre of st albans, friendly staff.

rooms slighty dated decor

Overall: excellant value, ideal location  (108230431)

4.1 / 5 4.1 / 5 Francis [Washington, DC, US] on 17/10/2009 (Mature couple)

We have stayed at the hotel before and chose it this time because of the location and positive experience. We were not disappointed. The reception staff was especially helpful

The fan in the room had loose backing on the plug. My wife got a shock when trying to unplug it.... The lights over the table had faulty wiring and were flickering on and off. We told the manager but it could not be repaired because a part was needed and it was Sunday. We simply left the light off and left on Monday, our scheduled departure date.

Overall: We would return and hope to in the future  (108195286)

3.9 / 5 3.9 / 5 Deepti [Astoria NY, US] on 19/09/2009 (Young couple)

Excellent staff, very helpful!

 (108366220)

4.0 / 5 4.0 / 5 Anonymous on 01/09/2009 (Solo leisure traveller)

Room fine, did not book breakfast as preferred to bring my own and not have to get dressed before I had it!

Very noisy early morning guests outside my room from 7.30 on. Seemed to gather and chat, laugh etc near me. Not fault of hotel but wish people could be more considerate.

Overall: Fine  (108817297)

4.1 / 5 4.1 / 5 Anonymous on 31/08/2009 (Solo business traveller)

 (108671267)

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