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Home > United Kingdom > England > West Midlands > Lea Marston > Best Western Marston Farm Hotel/NEC

Best Western Marston Farm Hotel/NEC, Sutton Coldfield

Dog Lane, Bodymoor Heath, Sutton Coldfield, B76 9JD
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Summary of Guest Ratings

  • Check-in process 3.9 / 5 3.9 / 5
  • Working order of facilities / equipment 3.7 / 5 3.7 / 5
  • Overall value for money 3.8 / 5 3.8 / 5
  • Performance of staff 4.0 / 5 4.0 / 5
  • Your room 3.6 / 5 3.6 / 5
  • Overall experience 3.7 / 5 3.7 / 5
  • Order and cleanliness of the hotel 3.9 / 5 3.9 / 5
  • Guest Rating 3.8 / 5 3.8 / 5

Guest Reviews

5.0 / 5 5.0 / 5 Anonymous on 27/10/2009 (Solo business traveller)

 (108433773)

5.0 / 5 5.0 / 5 Anonymous on 18/09/2009 (Solo business traveller)

Staff very friendly,great service with lots of happy faces,restaraunt was perfect,food very good and a very pleasant decor in thr restaraunt.Room was very nice,and warm..........very cosy.lots of "old character" in the original buildings,old beams,creaky floors and low doors........great !!!!

Only little bad point,bit of a "squeeze","battle" with the bathroom door and the Toilet in my room.......Toilet always winning though!!!!

Overall: A great stay..........happy and friendly staff ( so not all extinct yet !!! )  (108971084)

3.4 / 5 3.4 / 5 jeff [wetherby, GB] on 28/07/2009 (Solo business traveller)

company paid online for the room on 2 occasions, but then charged my own card when i checked in, called to try to get it sorted, they wernt very helpfull, so im having to wait for company statement as proof we paid twice on both occasions

Overall: ok for a stop over but cleanliness could be better & rooms need brightning up  (108174357)

4.1 / 5 4.1 / 5 michael [bolton, GB] on 25/03/2009 (Mature couple)

made to feel welcome. Staff very helpfull and friendly

some aerea's of the hotel and rooms a bit tired but clean

Overall: happy to return in the future  (107364182)

5.0 / 5 5.0 / 5 sarah [Dudley, GB] on 19/02/2009 (Young couple)

 (107956577)

4.3 / 5 4.3 / 5 Jeffrey [Birmingham, GB] on 20/01/2009 (Mature couple)

Performance of staff, Exellent! Dinner menu, Good

Overall: Restful and quiet, Not far from our home but very much appreciated.  (107432956)

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