| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.2 / 5 |
all the public area were very clean, staff were very helpful, breakfast very good with a lot of choice. rooms were spotless. newquay town and beaches are within easy walk
Overall: very comfortable stay, i used to live in newquay and a lot of the hotels have had some bad reports, the cliffdene hotel was a very pleasant suprise. I would certainly recommend this hotel. very quite at night no youngsters staying there, which was a big bonus (108750633)
(107554952)
Only Hotel i have ever stopped in that actually had more than enough sugar in the room for my cuppas !! Well Done.
Also the Gentleman on reception on the saturday night was extremally helpfull and chatty, and very approachable.
The only thing i would say is the hotel doesnt look very good from the front elevation, when we pulled up we all thought, what have we done, but inside the hotel was very nice.
(107229883)
Handy for station and clifftop walks. Prompt service at breakfast despite large numbers.
It was clear that I had been reallocated a different room to the one booked - I had booked a single, but was given a double. I found another person's hotel card in my room for the same period - it was obvious they had complained and been moved due to the view, which was of a brick wall! This didn't bother me, but be aware that not all rooms have any view at all.
Overall: Good (107705021)
I cannot believe this is only 2*. The room was big, the beds lovely especially the dovets - they were so soft and comfortable. Beatiful white towels so well set out.
Breakfast again exactly what we wanted, especailly the quality bacon. A very clean, well set up room.
Even car parking which is at a premium these days.
No bad points
Overall: Wonderful - would recommend the Cliffdene to anyone. (107708255)
(107607572)
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