| Check-in process |  3.2 / 5 |
|---|---|
| Working order of facilities / equipment |  2.5 / 5 |
| Overall value for money |  2.8 / 5 |
| Performance of staff | 2.9 / 5 |
| Your room |  2.3 / 5 |
| Overall experience | 2.6 / 5 |
| Order and cleanliness of the hotel | 2.6 / 5 |
| Guest Rating | 2.7 / 5 |
3.4 / 5
Anonymous
on 04/11/2009
(Other)
(108574065)
4.3 / 5
Anonymous
on 30/10/2009
(Other)
Nice little wall mounted TV, well designed clean bathroom. Quiet (except my bed was very noisy!)
I would have appreciated a light switch near the bed - a very petty request, but you did ask!
Overall: The hotel represented excellent value for money and the staff were very helpful. (108527796)
1.1 / 5
Simon [Leicester, GB]
on 09/10/2009
(Mature couple)
Adequite bed.
No bath mat, poor decor, broken toilet seat unatached to toilet, fire alarm went off when kettle was used or shower. 'Breakfast' was served in a basement room and consisted of cereal and toast. Internet facility in house was so slow as to be unusable.
Overall: Reception staff were disinterested. The room was warm and the bed was reasonable. We were told to use a towel as a bath mat. we were made to feel that the fire alarm going off wes our fault. (108542444)
3.6 / 5
Anonymous
on 21/09/2009
(Solo business traveller)
(108217973)
4.4 / 5
Lise [Copenhagen, DK]
on 20/09/2009
(Solo leisure traveller)
(108698198)
4.0 / 5
Anonymous
on 27/07/2009
(Group of adult friends)
Only 6 min walk to Victoria station.Breakfast with enough to eat .Quad room 21 slightly bigger than expected.Stated as non smoking hotell.
Friendly staff.
Too many tables in breakfast room,very crowded. Too few plates cups and glasses,had to wait for them to be cleaned.
Overall: Nice 4 nights stay in quad room as stated on web site. Expectations for budget London hotels cant be too high. (107404230)
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